Frequently Asked Questions
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How do I care for my tote bag?
We recommend spot cleaning your tote with a damp cloth and avoiding harsh detergents to maintain its beauty - check your product’s description for details.
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Where do you source your materials?
Our fabrics come from a variety of sources—such as thrifted clothing, fabric scraps, and donated textiles.
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Can I customize a tote bag? Unfortunately, we don’t offer customization. Every bag is uniquely handcrafted from available materials.
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How durable are the bags?
It may vary slightly depending on the material but durability is a priority. All bags are double-stitched at stress points and tested for everyday use.
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What is the return policy?
Items can be returned within 14 days if they are unused and in their original condition. Please contact us for details.
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Do you ship internationally?
At the moment, we only ship within Hungary. We hope to expand in the future, but for now, all orders are delivered locally.