Shipping Policy
Effective Date: 2025.09.01
Last Updated: 2025.09.01
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Thank you for shopping with Emaly Tote! This Shipping Policy explains how we handle the processing and delivery of your orders.
1. Order Processing Time
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All orders are processed within 1–3 business days (Monday to Friday, excluding holidays) after payment confirmation.
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Handmade items may require additional time. If there is any delay, we will notify you via email.
2. Shipping Destinations
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We currently ship to addresses within Hungary.
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If you are interested in international shipping, please contact us to discuss options.
3. Shipping Methods and Delivery Times
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We use trusted postal and courier services to deliver your orders.
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Estimated delivery time within Hungary is 3–7 business days after dispatch.
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Delivery times may vary due to postal service delays, holidays, or unforeseen circumstances.
4. Shipping Costs
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Shipping costs are calculated and displayed at checkout based on your delivery address and order size.
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Any customs duties or taxes for international shipments (if applicable) are the responsibility of the recipient.
5. Tracking Your Order
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Once your order has been shipped, we will send you a shipping confirmation email with tracking information (if available).
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Please allow 24–48 hours for tracking information to update on the courier’s website.
6. Lost or Delayed Shipments
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While we take care to package and send your orders promptly, we are not responsible for delays or losses caused by the postal or courier services.
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If your package is lost or significantly delayed, please contact us at [your email], and we will assist you in filing a claim.
7. Address Accuracy
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Please ensure your shipping address is complete and accurate. We are not responsible for shipments delayed or lost due to incorrect or incomplete addresses provided by the customer.
8. Contact Us
If you have any questions about shipping, please reach out to us at:
📧 Email: business@emalytote.com